Two decades ago, using a mobile app for transactions was more of a dream than reality. Digital banking industry trends have brought immense growth opportunities to the financial sector and created radical disruption in the interim.
In as much as this causes uncertainty for traditional banking, one thing that’s sure is that FinTech is here to stay. Yes, you read that right.
It is quite essential that companies understand the importance of implementing digital finance solutions to improve efficiency, service, and, ultimately, profitability. Below, we unravel the FinTech trends that are changing the face of finance forever.
1. Mobile Payments
Today, consumers don’t rely so much on physical cash as much as they used to. People now prefer instant, convenient modes of payment which exist largely in mobile banking.
A couple of companies, in fact, multimillion / billion companies are already making use of this mode of payment. Imagine these companies paying attention to mobile banking, you definitely have to get involved.
By offering easy-to-use mobile payment services, you can increase your market capitalization. Also, consumers have been conditioned to expect a few business days between requesting withdrawals from their digital wallets into their bank accounts.
This provides you with the chance to earn interest on those consumers’ funds in the interim.
2. Artificial Intelligence (AI)
Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions. The term may also be applied to any machine that exhibits traits associated with a human mind such as learning and problem-solving.
Majority of financial companies are implementing and reconditioning their AI solutions, simplifying the extraction of information from their customers on a singular clamber.
The resultant effort will be introducing customized services to your customers, generated by a faster and more in-depth analysis only a machine can perform.
3. Robotic Process Automation (RPA)
Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate humans’ actions interacting with digital systems and software. Just like people, software robots can do things like understand what’s on a screen, complete the right keystrokes, navigate systems, identify and extract data, and perform a wide range of defined actions. But software robots can do it faster and more consistently than people, without the need to get up and stretch or take a coffee break.
RPA is akin to a software robot, in that companies have a 24-hour digital worker that doesn’t make mistakes. They will only do what they are programmed to do.
This technology will, in fact is already having an impact on the financial sector as companies are using RPA to save time wasting by automating much of their business processes.
For instance, you can code it to manipulate applications to emulate how a human being uses an app. Doing this can help with error testing before launching your digital products to consumers.
Conclusion
Now that you know the most important financial technology trends, you need to keep an eye on the future. That way, you can position your company to get the most out of this evolving technology and adapt to consumer demands